"I worked with TRIMAP over countless projects - I felt  they had my back as we tackled challenging issues and delivered products that worked as designed."  

Rob Dozois, MTS Allstream​ / AT&T Canada

The problem

As recently reported by the CRTC, annual revenues generated by the wireless service industry in Canada were $21.2 billion in 2013. However, the market share in terms of revenues for smaller wireless service companies and independent Internet providers remained less than 10%. These are our clients. In order to compete with the three major providers these companies needed tools to expand their business in a better, smarter, and  more cost effective way.

The solution

Over the past 15 years we have helped these small and mid-sized telecommunications companies by working within their corporate IT departments as a partner that not only understands technology, but also understands the business issues and what really needs to be done. This encompasses tools such as:

- ERP customization and integration;

- usage-based and customer specific billing solutions;

- purchase order management tools;

- global roaming solutions;

- monitoring and auditing controls;

- multi-service bundle provisioning;

- comprehensive dashboards for provisioning of products and services; and

- job and order tracking solutions.

The results

By embedding ourselves within existing IT departments and implementing successful workflow systems, we were able to provide measureable benefits in terms of capital cost avoidance, annual cost savings, and annual cost avoidance. Most importantly, we enabled clients like AT&T Canada and MTS Allstream to expand their business and compete with market leaders on a larger scale.